Cancellation policy

Subscription and Cancellation Policy

This policy explains how recurring coffee purchases from Coffee Searer work and how to change or cancel them.

Recurring orders and payments

When you select a coffee subscription, you receive repeat deliveries at the interval you choose.

Your subscription continues automatically until you cancel. By expressly choosing and approving a subscription, you authorize recurring charges to your selected payment method at the price and frequency disclosed when you subscribe, subject to changes communicated as described below.

Your subscription confirmation includes your subscription details and information about managing or cancelling it. A one-time purchase does not enroll you in a subscription.

Changing, pausing, or cancelling your subscription

You may manage, pause, or cancel your subscription online using the subscription-management link provided in your subscription or order confirmation emails.

To prevent an upcoming renewal order and its charge, pause or cancel before your next scheduled charge. There is no cancellation fee.

If you cannot access your subscription-management link or need assistance, email info@coffeesearer.com. You may also request cancellation by email. We will process cancellation requests promptly.

Orders already charged

Pausing or cancelling a subscription stops future renewals. It does not automatically cancel or refund an order that has already been charged.

If you need to change or cancel an existing order, contact info@coffeesearer.com as soon as possible. We will confirm whether we can accommodate your request. Changes and cancellations cannot be guaranteed once roasting, preparation, or fulfillment has begun.

Approved cancellations will be refunded in accordance with our Return and Refund Policy.

Changes to subscription prices or terms

We will provide advance notice of material changes to your subscription, including price changes, and explain how to cancel before those changes take effect. We will provide required notices and reminders in accordance with applicable law.

Order problems and refunds

Our Return and Refund Policy applies to each subscription delivery and explains how we handle damaged, incorrect, missing, or defective items and other order concerns.

Nothing in this policy limits any rights or remedies you have under applicable consumer protection laws.